Our CEO Supreet has been running a software agency for over 10 years & has used many project management software to manage customer projects and client work. Being an agency owner, he was still frustrated due to a lack of visibility across all the active project's health & no insights into customer sentiments until the end of the project.
There was no clear way to answer questions like:
- How's project X, for client A going? Do I need to intervene?
- Is the client happy with our services?
- Will the customer become a repeat customer & bring a referral?
These were critical questions to answer throughout the project journey to ensure that the customers were happy with our services from beginning to end. Being part of a tech team, he had to use technology to solve this problem for his agency and other agency owners dealing with customer projects who still face these questions.
That's how Anywhere was born.