Before Anywhere, we have been running a software agency for over 10 years & has used many project management software to manage customer projects and client work.
Being an agency owner, I was still frustrated due to a lack of visibility across all the active project’s health & no insights into customer sentiments until the end of every customer project.
There was no clear way to answer questions like:
- How’s project X, for client A going? Do I need to intervene?
- Is the client happy with our services?
- Will the customer become a repeat customer & bring a referral?
These were critical questions to answer throughout the project journey to ensure that the customers were happy with our services from beginning to end. Being a developer myself, I had to take a technical approach to solve this problem for our agency and other agency owners dealing with customer projects who still face these questions.
That's how Anywhere was born.